Last updated: 29 July 2026

1. Introduction

This Cookie Policy explains how Campbell Ruby Ltd (“we”, “us”, “our”) uses cookies and similar technologies on the Dash website and related online services.

Dash is a digital pet care platform designed to help dog owners manage aspects of their dog’s wellbeing, including health information, safety guidance, care tools and access to AI-powered features.

This policy should be read alongside our Privacy Policy and Terms of Service.

By using our website, you agree that cookies may be used as described in this policy. Where required by law, we will request your consent before placing non-essential cookies on your device.

2. What Are Cookies?

Cookies are small text files placed on your device (such as your computer, tablet or mobile phone) when you visit a website.

Cookies allow websites to recognise your device, remember your preferences, improve functionality and understand how visitors use the website.

Cookies may be:

·         Session cookies – deleted when you close your browser.

·         Persistent cookies – remain on your device for a set period or until deleted.

·         First-party cookies – set directly by us.

·         Third-party cookies – set by external providers whose services we use.

3. How We Use Cookies

We use cookies and similar technologies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for our website and services to function correctly.

They may be used to:

·         Enable core website functionality.

·         Maintain security.

·         Remember essential settings.

·         Support account and service functionality.

These cookies cannot usually be disabled because the website may not work properly without them.

3.2 Analytics Cookies

We may use analytics tools to understand how visitors use our website and improve the Dash experience.

Analytics cookies may help us understand:

·         Which pages are visited.

·         How users navigate the website.

·         Which features are most useful.

·         Website performance and errors.

Where required, we will ask for your consent before placing analytics cookies.

Examples of services we may use include:

·         Google Analytics or other Google services.

·         Website performance and usage monitoring tools.

3.3 Marketing and Advertising Cookies

We may use marketing technologies in the future to help us:

·         Understand the effectiveness of marketing campaigns.

·         Measure engagement with our content.

·         Deliver more relevant communications.

·         Build awareness of Dash.

These cookies will only be placed where required consent has been obtained.

3.4 Embedded Content Cookies

Our website may include embedded content or features provided by third-party services.

Examples may include:

·         Videos.

·         Social media content.

·         External tools or integrations.

These providers may place their own cookies when you interact with embedded content.

4. Third-Party Services

We use trusted third-party providers to support the operation and development of Dash.

These providers may use cookies or similar technologies depending on how their services are configured.

Current and potential providers include:

Third-party providers may process information in accordance with their own privacy policies.

5. Managing Cookies

You can control and delete cookies through your browser settings.

Most browsers allow you to:

·         View cookies stored on your device.

·         Block certain cookies.

·         Delete existing cookies.

·         Set preferences for future cookies.

Please note that disabling certain cookies may affect website functionality.

For more information about managing cookies, visit your browser provider’s help pages.

6. Cookie Consent

Where required by applicable UK data protection laws, we will ask for your consent before placing non-essential cookies on your device.

You can change or withdraw your cookie preferences at any time through our cookie settings tool (where available) or by contacting us.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

·         The services we provide.

·         The technologies we use.

·         Legal or regulatory requirements.

Any changes will be published on this page with an updated “Last updated” date.

8. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Campbell Ruby Ltd
Company number: SC421376

Email: hello@dash.pet

Registered office details are available through Companies House.

9. Further Information

For more information about how we handle personal information, please see our Privacy Policy.

For information about your rights under UK data protection law, please refer to our Privacy Policy.